Your Rights
Your orthodontist will examine your teeth, talk with you about achieving realistic dental goals and advise you as to which orthodontic treatment best suits your needs.
We will provide you with high quality professional orthodontic treatment and advice.
We will discuss with you how often you need to attend for your appliances to be adjusted.
We will keep your personal details confidential and only employees of this practice will have access to them. We will only disclose details if necessary in connection with your treatment, or as required by our contract with the NHS or by law. You can request to see your records under the Freedom of Information Act. A fee will be payable.
NHS treatment is available for patients under the age of 18 who meet the criteria set out by the NHS. Alternatively, you can opt for your treatment to be carried out privately.
If you opt to have Private treatment, we will make sure that you are clear about the costs of treatment and provide you with a written plan.
How to become a Patient
We welcome eligible child patients (under 18) under the NHS and adult and non-NHS eligible children privately. To become a patient at this practice you should arrange for a referral from your own dentist.
Appointments
You should do your best to attend any appointment you have booked and let the practice know in advance if you need to cancel or change it. This enables us to make alternative arrangements broken or cancelled with less than 24 hour’s notice.
Facilities for the Disabled
We have facilities suitable for patients requiring wheelchair access.
Complaints
If you have a complaint or comment, please speak to a receptionist. It will be dealt with in line with our complaints procedure.